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Frequently Asked Questions
 

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:: Topics - [ Domain Name Registration ] ::
   How can I hide the WHOIS information of my domain from the public record ?
   My domain name registration has expired. How can I renew it?
   How do I register a country specific domain name? (e.g., co.uk, .fr, .nl, etc.)
   How do I register top-level domains? (e.g. .com, .info, .net, .org, and .ws)
   What is DNS and how does it work?
   Why do I need a domain name?
   How many domains can I register?
   Do you offer domain name registration?
   If I register a domain name, do I own it and for how long?

How can I hide the WHOIS information of my domain from the public record ?
You can do this by ordering the "ID Protect" service. To order it go to the Domain Manager and then click on the "Add" link under - ID Protect - . Please note that the time period for which this service is valid is one year and once you purchase it , it will take effect in 8 to 24 hours since the change in the WHOIS details will need up to 24 hours to propagate world-wide.
If the domain name is not registered with us you will not be able to use this service. In that case you will have to either transfer the domain to us and then order the service or contact your current domain name registrar and check if they offer it as well.
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My domain name registration has expired. How can I renew it?
Once your domain has expired, it will be available for renewal during the registrar's grace period (currently 40-42 days, although this is not guaranteed). In this case you can renew the domain from the hosting Control Panel along with the hosting plan or without it. If you experience difficulties, contact the support personnel.

Once this period has ended there is a 30-day holding period implemented by the registry called the Redemption Period. In case you want to have the domain name renewed immediately, our domain registrar can submit a request to the registry during this period on behalf of the former registrant to get the domain back before it becomes publicly available. Only the previous registrant has the right to request the domain back.

The cost to retrieve a domain from the Redemption Period is $200 per domain, plus the cost of renewal. The $200 fee is required from the domain registrar Enom.com while the renewal price is assigned in the "Domain Registration" section on the Web Control Panel.

The alternative to this is to simply wait for the domain to go through the redemption period and once again become available for public registration. At this point you may be able to register the domain as a new name at the normal domain registration fee for your account.
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How do I register a country specific domain name? (e.g., co.uk, .fr, .nl, etc.)
We can only host your country specific domain name. We do not register country specific domain names. Each country has its own domain registry that operates either directly with the public or through resellers. You will need to find the particular country specific domain registry and follow their procedures.
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How do I register top-level domains? (e.g. .com, .info, .net, .org, and .ws)
The .com, .info, .net, .org, and .ws TLDs are globally available and unrestricted. Traditionally, however, names in .net domain have been used by organizations involved in Internet infrastructure activities - typically ISPs (Internet Service Providers) - while .org is frequently used by non-commercial organizations. .biz domain is available to businesses only. Albeit unrestricted, usage of the .info TLD implies that the site content is of a primarily informative nature.
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What is DNS and how does it work?
The Domain Name System (DNS) enables each computer connected on the Internet to be identified by a domain name. Every computer on the Internet has a unique IP (Internet protocol) address which consists of a string of numbers. Since the IP addresses can be difficult to remember, the DNS allows a familiar string of letters (the 'domain name') to be used instead of the IP address. So instead of typing the string of numbers of the IP address, you can type, for example, 'www.domain.com.'
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Why do I need a domain name?
All Domain Names are unique. Your domain name is your identity on the World Wide Web. For businesses and organizations, a domain name can help brand your products and services. For individuals and clubs, a domain can identify your affiliations, relationships, or can just be your online personality.
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How many domains can I register?
As long as you pay for the domain names and use them according the TOS of the registrar there will be no problem for you to register as many domains as you need.
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Do you offer domain name registration?
Yes. Domain names can be registered or transferred from the Domain Registration section of the Control Panel.
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If I register a domain name, do I own it and for how long?
By paying the domain registration fee, you license the rights to use the domain name throughout the world for a specific time - usually for a year or two. No matter whether you use it or where you host it, you will own it for the registration period.
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