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Plan: Testo
Renew Plan |
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Expires on: December 12, 2022 |
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SMTP: OFF |
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CPU limit: 4.5%
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| Service | In Use | Available |
| Domains |
3 |
0 |
| Subdomains |
15 |
15 |
| Aliases |
5 |
15 |
| E-mails |
4 |
59 |
| Mailing Lists |
0 |
0 |
| IPs |
2 |
0 |
| FTPs |
1 |
0 |
| MySQL DB(s) |
24 |
0 |
| MySQL MB |
11.73 |
0 |
| PgSQL DB(s) |
0 |
0 |
| PgSQL MB |
0.00 |
0 |
| Traffic MB |
5.42 |
84994.58 |
| Storage MB |
2.25 |
10997.75 |
| Files |
496 |
49504 |
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Frequently Asked Questions |
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| I've uploaded the files, but my website is not working in the browser. It says file not found. Why is that? |
There are a few possible reasons for this error.
1. You have uploaded your files to the wrong directory. The
directory where you must upload your files from the File manager and
FTP looks like this:
/www/mydomainname.com
If you uploaded your files to the root of /www/ then this is the
problem. You have to move the files from /www/ it into the directory of
your website.
2. You have changed the path of your subdomain/domain and set a wrong directory.
From SubDomains -> Edit -> Path.
Again the path must look like this:
/www/mydomainname.com
If you have deleted the directory of your subdomain/domain, you have to create it again and move/upload the files there.
If you have just changed the path of your subdomain, just set the correct path and it will work.
PLEASE NOTE! If you update your path, 10 minutes are required for changes to apply. |
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| Can I use one directory for 1 or more subdomains? |
Yes. You can use one directory for 1 or more subdomains.
When you create or edit a subdomain you can point it to display any of the directories available in your account on the server. |
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| What is a subdomain? |
In
DNS hierarchy, a subdomain is a domain that is part of a larger domain
name. DNS hierarchy consists of the root-level domain at the top,
underneath are the top-level domains, followed by second-level domains
and finally subdomains. For example, in the subdomain name
name.domain.com, name is a subdomain of the larger second-level domain
domain.com.
Every subdomain points to a directory on the server. The name of
the directory can be your domain name (yourdomain.com or
www.yourdomain.com) or a subdomain address - e.g. name.domain.com.
On the Internet, when you type the subdomain name into the
browser's address bar you will be able to see the index of your web
directory or the starting page of your web site (usually index.html,
index.htm, index.php, etc.). |
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| How to manage my subdomain? |
In the Subdomains
section of the Control Panel you can see a list of all subdomains
(incl. the domains), which are currently in you web directory. You can
see not only all your subdomain names, IP addresses and traffic
statistics, but also:
FileManager: By clicking on the folder icon, you will be
able to browse and manage the contents of the subdomain or domain
directory with the help of the web-based Filemanager.
FPE (FrontPage Extensions): (The green icon indicates its
active state, while the red indicates it's currently switched
off).Click on these icons or the Edit menu to change the FPE status for
this subdomain. If you wish, you can switch to the FPE section of the
control panel, where you can change the FPE status for ever subdomain.
SSL (Secure Socket Layer): (The green icon indicates its
active state, while the red indicates it's currently switched off).
Click on the icons or the Edit menu to activate SSL for this subdomain.
The reverse action is impossible, so if you would like to change the
status of the subdomain from SSL back to ordinary, you have to delete
this subdomain and add it again.
Edit: Select to edit the subdomain parameters.
Delete: This command only deletes the subdomain, but not the
directory. The directory itself can be deleted separately by FTP, SSH
or using the FileManager. |
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| How to set up a working subdomain? |
Go to the Subdomains section of the Control Panel.
To add a new subdomain and activate it, you must first have an
active domain in your account. Here's what you will have to fill in the
form:
Subdomain: Choose a name and write it in the prefix field. Then chose the domain using the drop-down menu.
IP: Choose an IP address for this subdomain.
Path: Choose a path for the subdomain using the button next
to the field to select a directory on the server, where your new
subdomain files will be stored. A PopUp console, containing the
directories in your account, will appear.
Error 404 page: (Leave blank for the default page). Type in
the exact web address (URL) of the page you would like to appear when a
visitor requests a wrong or non-existing page/directory within the
current subdomain.
Activate FPE: Mark the box next to this option to activate FPE for this subdomain, or leave it blank to disable FPE.
Activate SSL: To activate, you must obtain an independent IP
address first. Check the box to mark the new subdomain as an SSL
subdomain. The reverse action is impossible, so if you would like to
change the state of the subdomain from SSL to ordinary, you have to
delete the subdomain and add it again.
Activate access & error logs: To enable or disable the saving of access and error logs for this subdomain, just mark or unmark this checkbox.
When ready, click the Add Subdomain button. |
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